User Researcher / Usability Engineer (m/f/d) 80-100%

High-Tech. Family-focused. Global.

We aim to enhance the lives of millions. Driven by our passion for innovation, we tirelessly develop cutting-edge products and services in ophthalmology. Become a part of the Ziemer Group's 25-year legacy and contribute to our ever-expanding team. Why Ziemer Our aim is to create products that impress with their intuitive usability and a maximum of user satisfaction. In this exciting role, you will make a significant contribution to this. We count on your enthusiasm for researching the needs of our users and translating them into user-friendly solutions. A special affinity for medicine and technology is particularly helpful.

Tasks

• Independent planning, implementation and evaluation of qualitative and quantitative user studies (e.g. interviews, customer satisfaction surveys, formative and summative usability tests, market research)
• Analysis of user behavior and user data, taking into account our products, the competition and current market trends
• Deriving recommendations for action and product requirements
• Development and maintenance of user personas, user journeys and use cases
• Participation in the development and creation of prototypes and mock-ups
• Documenting usability studies and presenting the results to stakeholders
• Collaboration with interdisciplinary teams from development, customer service and product management to integrate user feedback into the product development process
• Developing and refining research methods and processes within the company

Profile

• Completed studies (university/university of applied sciences) in psychology, usability engineering, human-computer interaction (HCI), market research or a related field
• Knowledge and experience in the areas of user experience, research methods, usability principles, UX design and common UX/UI tools are an advantage
• Empathy for the needs and perspectives of different user groups
• Analytical and conceptual mindset with an independent and structured way of working
• Excellent communication skills in German and English
• Enjoy solution-oriented collaboration in interdisciplinary teams and a dynamic environment
• Willingness to travel globally (approx. 10%)

We offer you attractive employment conditions and an exciting challenge in the growth-oriented medical technology market. As a committed and proactive personality, you can help shape the future of our dynamic company. Have we aroused your interest? Then we look forward to receiving your complete online application.
For further information, please contact Katja Widmer, Human Resources, or +41 32 332 71 33.
If you have any technical questions, please contact Denise Zahnd, Director Product Management, .

Ziemer Ophthalmic Systems AG
Allmendstrasse 11
CH-2562 Port, Schweiz

Arbeitsort