Customer Service Representative
- business TLC Associates
- directions_car 52404 Cedar Rapids
- workFull-time
- money 14 $ / Hour
Job description
We are excited to be seeking Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving issues for one of the largest window and door companies in the nation!
Responsibilities:
Build strong professional connections with customers
Handle customer inquiries and complaints with a positive and friendly demeanor
Provide information about different doors and windows
Help customers order windows and doors
Troubleshoot and resolve product issues and concerns
Navigate multiple different knowledge basis to locate information, products, and resolutions
Benefits:
Dental Insurance
Health Insurance
Paid Time Off
Professional Development Assistance
Referral Program
Vision Insurance
Qualifications:
Previous experience in customer service is preferred
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
TLC Associates is a company that is inspired by our power to Connect. We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding, motivating, and delivering on our promise of a fun, family-oriented work environment that fosters success. For more information, visit www.tlcassociates.com.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Location: 3735 Queen Court SW, Cedar Rapids, IA 52404
Job Type: Full-time
Salary: From $14.00 per hour
Place of work
52404 Cedar Rapids
United States of America
Employer profile
We foster an atmosphere of mutual respect and open communication at all levels. That’s why life here is a little different than other work environments.
In addition to providing superior customer care, we also do our best to have fun while we do it. We operate as a single team to lift each other up, thriving and encouraging one another to succeed.
We understand that communication is critical to success. We strongly believe in honest communication so that we can identify areas of improvement. TLC Associates takes our employee surveys very seriously and has created forums for people to express their cares and concerns.
Not only does this allow for team-building opportunities, but also the chance for everyone to be heard and recognized for their efforts. It’s this type of connection that makes us smile.
Apply Now!
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Local radius
- Marion
- Hiawatha
- Robins
- Fairfax
- Ely
- Atkins
- Springville
- Palo
- Swisher
- Alburnett
Job ID: 7807995 / Ref: b68875e39344ed6c2573782e9152e772