Front Desk Receptionist
- business The Grove Inn
- directions_car 94117 San Francisco
- workFull-time
Responsibilities will include but not limited to:
The Hotel Front Desk Agent is responsible for check-in/check-out of hotel guests from 9 am to 5 pm in a courteous and efficient manner while processing all payments according to established hotel requirements
Availability to work on weekend / holidays
Perform hotel administrative duties
Check rooms and coordinate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Works closely with the housekeeping department in keeping room status reports up to date (check outs, late checkouts, early check-ins, special requests, and day use rooms), and coordinates requests for maintenance and repair work
Taking reservations in person and over the phone
Answering telephones in a prompt and professional manner and providing assistance to callers
Qualifications
Hospitality - We're passionate about delivering exceptional guest experiences
An experienced hotel guest services professional who enjoys working closely with guests to ensure their needs are being accommodated
Must be service oriented
Customer service attitude and passion
Ideal candidates will be outgoing and enjoy helping others
Enjoy interacting with people from all over the world
Ability to multi-task
Benefits
Salary: $25.00 - $28.00 per hour depending on experience
401K after 6 months
Sick time off and PTO benefits
The Grove Inn is family-owned 15 rooms boutique Inn. We take pride in bringing personalized service back into the hospitality industry. Are you excited about what this city has to offer? Do you know our neighborhoods, restaurants, bars, music, arts, culture, and museums? Are you interested in meeting people from all over the world? We are looking for someone who is passionate about interacting with and helping travelers to ensure a unique experience in San Francisco!
Place of work
890 Grove Street
94117 San Francisco
United States of America
Job ID: 8335751 / Ref: fa73a453494832c78ae1bfdcd23a84ec