Customer Service Representative

Work Schedule:Monday to Sunday, 08:00 – 23:00 (Rotational Shifts)

Days Off: 2 rotational days per week
Mode: On-site

Key Responsibilities

• Handle customer inquiries via phone, email, and chat
• Provide accurate information and support for various issues
• Resolve customer concerns efficiently and professionally
• Maintain a high level of customer satisfaction
• Collaborate with internal teams to improve customer experience

Requirements

• Fluent Flemish (C1-C2) and good English skills (B2 level)
• Strong communication and problem-solving skills
• Ability to work in rotational shifts, including weekends
• Customer-oriented mindset and a proactive attitude
• Willingness to work on-site in Lisbon

Salary & Benefits

• Meal allowance: €7.23 per day
• Transport allowance: €20 per month
• Health insurance:
  • Available from Day 1 (with a monthly contribution)
  • Free after 6 months of employment

Local de trabalho