Italian Customer Service Support Agents

Location: Lisbon or Porto, Portugal
Contract Type: Short-term or Long-term (on-site)

Are you fluent in Italian and passionate about delivering outstanding customer service? Join our dynamic team in Lisbon or Porto, Portugal, and enjoy the opportunity to work in one of Europes most vibrant cities!

What Youll Do:

• Handle customer inquiries via phone, email, or chat in a professional and friendly manner.
• Provide accurate information and solutions to customer questions and concerns.
• Resolve issues efficiently and ensure customer satisfaction.
• Collaborate with internal teams to ensure the best customer experience.
• Maintain records of interactions in the companys system.

What Were Looking For:

• Fluency in Italian (spoken and written) native or near-native level.
• Good command of English (for internal communication).
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Problem-solving mindset and attention to detail.
• Previous experience in customer service is a plus but not required.

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive training to ensure your success in the role.
• Opportunity to work in a multicultural and dynamic environment.
• Flexible contract options short-term or long-term.
• Relocation support (if applicable).
• Health insurance and additional benefits.
• Vibrant work locations in Lisbon or Porto, with easy access to public transport and amenities.

Why Portugal?

Experience the charm of Portugal, known for its stunning coastline, vibrant culture, and delicious cuisine. Whether you choose Lisbon, the bustling capital, or Porto, the home of Port wine, youll enjoy a high quality of life in one of Europes sunniest countries.

Ready to Join Us?
Apply now by sending your CV in english!

Dont miss the chance to kickstart your career and make a difference for our valued customers. We look forward to hearing from you!

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