Account Manager

Our Client is seeking a dynamic and motivated Account Manager in Vietnam, for the Global Selling business. The Account Manager will be responsible for marketing global marketplaces and identifying, and targeting Selling Partners of all sizes to grow the Selling Partners businesses around the world. This person will be the primary point of contact that markets Global Selling program to Selling Partners located in Vietnam.

The Account Manager will have experience building relationships with internal and external stakeholders, and the ability to deliver results. The Account Manager will provide primary post-sales general and/or technical support to third-party Selling Partners, and manage relationships with key accounts and develop strategies to maximize these relationship and support their growth. The Account Manager will be responsible for monitoring and maintaining performance, and working with clients to improve performance ( Business Growth). In addition, the Account Manager will be responsible for proactive monitoring of accounts to identify and address any issue that may impact revenue generation. The Account Manager must focus on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.

Background: Our Client helps businesses from anywhere in the world to launch a global business, reaching customers around the world and building international brands. Through sellers on online stores, sellers of different types and sizes can now sell to 300+ million worldwide active customer accounts, including 150+ million customers in oversea marketplaces and millions of institutional buyers in the USA, Europe and Japan.

BASIC QUALIFICATIONS

· Bachelor degree preferred
· Native or fluent Vietnamese language proficiency is required.
· 3+ years of successful account management experience, preferably in the eCommerce, online services or retail industries.
· Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach
· Result-oriented. Strong commitment and ownership towards goals or target assigned
· Exceptional communication and presentation skills.
· Highly analytical with data driven mindset. Must be comfortable with Microsoft Excel/ BI tools
· Ability to work in fast-paced environment and deal with ambiguity
· Strong written and verbal communication in EN
· Fluent in Vietnamese

PREFERRED QUALIFICATIONS

· Experienced in working with international/cross-cultural team
· Acquainted with online business. Having global e-commerce or marketplace experience is a plus
· Experienced using analytical, marketing, productivity tools and online collaboration tools

Place of work