Warehouse Manager

Responsibilities:

Compliance & Reporting:

• Ensure adherence to all compliance requirements for health and safety regulations.
• Prepare and maintain health and safety reports, manage PPE inventory, and ensure proper forklift usage protocols are followed.
• Manage all relevant reporting and documentation for compliance, ensuring all records are up to date.
• Confirm and accurately record all delivery notes, picking lists, and collection notes in the QBIS system.

Inventory Accuracy:

• Regularly measure and report on the percentage of inventory records that match physical counts in the QBIS system.
• Conduct periodic inventory audits and resolve discrepancies in a timely manner.

Order Fulfilment Rate:

• Track and maintain the percentage of orders that are fulfilled on time and in full within the QBIS system.
• Identify trends and implement improvements to ensure that order fulfilment targets are consistently met.

Picking and Packing Efficiency:

• Monitor and optimize the average time taken to pick and pack orders, ensuring operational efficiency.
• Implement strategies to improve speed and accuracy in the picking and packing process.

Staff Management:

• Oversee the performance and development of warehouse staff, providing feedback, training, and support as needed.
• Conduct regular performance reviews and assist in the development of performance improvement plans.
• Promote a safe, productive, and team-oriented working environment.

Sourcing & Forecasting:

• Responsible for sourcing products, working closely with suppliers to ensure quality, cost-effectiveness, and timely delivery.
• Analyze sales trends and work with the team to forecast demand and place Minimum Order Quantity (MOQ) orders accordingly.
• Monitor inventory levels and adjust sourcing strategies to meet demand fluctuations.

Qualifications & Skills:

• Proven experience in warehouse management or logistics.
• Strong understanding of inventory management systems (preferably QBIS).
• Experience in staff management and performance evaluation.
• Solid knowledge of health and safety regulations in a warehouse environment.
• Excellent organizational skills with a keen attention to detail.
• Ability to multitask and prioritize effectively.
• Strong communication and interpersonal skills.

Desired Attributes:

• Analytical mindset with the ability to identify trends and areas for improvement.
• Proactive and solution-oriented approach to problem-solving.
• Experience in sourcing products and managing vendor relationships is a plus.
• Ability to work in a fast-paced environment with shifting priorities.

Place of work