Senior Technical Operations Engineer

We are looking for a seasoned Senior Technical Operations Engineer to join our client's Billing & CRM team. If you're an expert in system monitoring, proactive maintenance, and problem solving, this role is for you!

In this role, your primary responsibilities will be the following:

  • Monitor systems at various levels (application, database, and server) to ensure optimal performance and uptime.
  • Perform proactive maintenance to enhance platform stability and performance.
  • Conduct fast and thorough root cause analysis to resolve incidents effectively.
  • Use and develop monitoring tools to identify application-level issues and collaborate with CRM developers to address them.
  • Develop and maintain detailed documentation to refine and improve operational processes.
  • Mentor and guide junior team members, fostering a collaborative and growth-oriented environment.
Job requirements
  • Expertise in database management and SQL (SQL Server and Oracle).
  • Proficiency with monitoring tools and scripting for automation.
  • Strong command of Linux and shell scripting.
  • Significant hands-on experience in application and system monitoring and maintenance in a senior capacity.
  • Ability to work closely with cross-functional teams, including DevOps and IT Infrastructure.
  • Strong problem-solving and analytical skills with excellent communication abilities.




Excellent troubleshooting and root cause analysis skills at various levels - not just the infrastructure - but at all the levels (being application, database, server, architecture ...).

Place of work

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Valletta
Malta

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Local radius

  • Birkirkara
  • Qormi
  • Mosta
  • Żabbar
  • San Pawl il-Baħar
  • Fgura
  • San Ġwann
  • Żejtun
  • Rabat
  • Sliema



Job ID: 9080386 / Ref: 88b29376b08277fa53c70c2a8bfcf0f8

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