Remote Payment Specialist (German Speaker)

We are seeking a passionate Payment Specialist already living or willing to relocate to Lisbon. In this role, you will ensure accurate and timely processing of
payments and refunds and work together with different payment partners of one of the world's best-known technology manufacturers. If you have a keen eye for detail, strong analytical skills, and a passion for finance, this is your opportunity to make a significant impact in a fast-paced, innovative environment.

Tasks

Your responsibilities and impact working as a Payment Specialist will be:

• Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing, and maintaining customer files
• Investigate and resolve credit/debit cardholder transactions
• Assist in the administration of all card payment systems and processing functions
• Performs various clerical duties related to payment transactions
• Prepares customer statements as needed
• Resolves issues requiring in-depth investigation and/or research
• Continually seeks opportunities to increase speed, efficiency and accuracy

Requirements

Skills, qualifications and interests you need to succeed in this role:

• A native level of German and a proficient level of English (B2)
• Being able to deliver deep analysis on customer data
• Working independently and under minimal supervision
• Paying great attention to detail and working accurately
• Having analytical and problem-solving skills
• Being an attentive listener, comfortable and skillful at communicating with people
• Being energetic, innovative and working proactively at a fast pace
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Lisbon for an international career and life experience

Benefits

What’s in it for you?

• Type of Contract: 12 months of renewable contract
• Working Hours: Full-time job (40h/week), Monday-Sunday (Rotative shifts 7 am – 12 pm)

Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 950-1100€ gross/month
• Excluding accommodation: 1300-1400€ gross/month(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates:
• Reimbursement of your initial flight expenses after 9 months
• Airport pick up
• Yearly two-way flight ticket back to your home country (within the EU)
• Help in paperwork, opening bank account, etc. upon your arrival
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
• Real career opportunities in different career paths

What should you expect from living in Lisbon?

• A colourful city view and a rich cultural history
• Pros of living in a European capital on a budget
• Delicious Portuguese cuisine and famous cafe culture
• Friendly people, good vibes and a happy-go-lucky urban life
• Warm climate all year and a sunny beach life next to the Atlantic
• A large English-speaking local community and international environment

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Lugar de trabajo