Market Manager - Benelux

We are the world’s leading provider of corporate serviced apartments. Working directly with over 2,000 property operators, we provide our clients and customers with the largest collection of serviced apartments in the world with over 320,000 apartments in more than 1,400 cities. We pride ourselves on the personal and friendly service we deliver which sets us apart from the competition and ensures our clients return to us time after time

As a company we operate across six offices in London, Lancaster, Madrid, Denver, Singapore and Hyderabad, as well as having employees in fully remote roles across the world.

Tasks

Business Development:

• Research, seek out and convert new business leads
• Work collaboratively with other divisions to deliver seamless implementations of new clients
• Ownership for the implementation and measurement of strategic plans
• Responsible for the delivery of revenue targets
• Actively seek to raise SilverDoor's profile in the Netherlands through attendance at industry events, via social media and industry body involvement
• Monitor and share where relevant key trends, industry news and forecasts for India

Account Management:

• Manage a portfolio of existing client accounts to optimum performance
• Seek out new additional business divisions to engage within existing client organisations
• Work collaboratively with other divisions to deliver optimum service to managed clients
• Ownership for the implementation and measurement of key client development plans
• Responsible for the delivery of revenue targets
• Provide accurate reporting on all key metrics
• Accompany clients on apartment viewings where applicable

Property Partner Development:

• Support partner relationship with Benelux activity
• Seek out relevant new property partners in the region
• Be the 'in market' SilverDoor Ambassador for property partners
• Attend selected property partner events and openings
• Ensure systems (Salesforce etc) are used and optimised.

Requirements

Required Experience:

• New business development experience
• Fluent English, German and Dutch speaker (essential)
• B2B serviced apartment or hotel background experience is essential
• Up-to-date knowledge of the industry
• A minimum of 3 years' experience with a demonstrated history of accomplishments in account win performance
• Experience of raising the profile of relatively unknown company
• Existing strong customer relationships

Skills:

• Effective communication skills
• Confident meeting clients face-to-face
• Good negotiation and conversion experience
• Good numeracy and literacy skills
• Role model our core values and the leadership behaviour
• Be Ambitious, Do the Right Thing, Have Team Spirit
• Proficient networker
• Self-motivated
• Able to start from the ground up

Benefits

Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues, in addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year-round for everyone to enjoy!

Other benefits that you will receive working for us are:

• Competitive salary
• Medical Insurance
• A paid day off to celebrate your birthday
• Long service holidays
• Annual employee recognition awards
• Holiday purchase scheme

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