Operations Manager

We are one of the leading tech-driven media and entertainment companies, producing uplifting content in 17 languages for people of all ages. Known for award-winning art and pop culture magazine boredpanda.com and top DIY channel Crafty Panda, we fight the world's boredom at an unprecedented speed: 160 million site views per month and 62 billion video views per year. Our team comprises over 600 creative individuals who work from 42 different countries and 4 offices located in Vilnius, Lithuania.

We are excited to announce that we are seeking a talented Operations Manager to join our team for the award-winning art and pop culture magazine “boredpanda.com.” Prepare to work for a leading publisher of uplifting stories that cure boredom all over the world!

What You Will Do:

Process Analysis and Optimization:

• Assess current workflows within content production, editing, and distribution to identify inefficiencies and bottlenecks
• Work with cross-functional teams to understand pain points and gather insights on operational needs
• Develop and implement process improvements to reduce turnaround time, enhance quality, and improve team productivity.

Automation Implementation:

• Identify areas where automation can streamline processes (e.g., content scheduling, social media posting, data collection)
• Work with technology teams to implement automation tools or solutions that increase the efficiency of publishing, editing, and content analytics
• Monitor the effectiveness of implemented automation tools and make adjustments as necessary.

Performance Metrics and Monitoring:

• Define and track key performance indicators (KPIs) related to content production, team efficiency, and overall publishing effectiveness
• Develop and maintain dashboards and reports to communicate improvements and highlight areas for further optimization
• Regularly review metrics with department leaders to evaluate the impact of process changes on performance.

Team Incentives and Performance Optimization:

• Collaborate with HR and leadership to establish bonus structures and incentive programs that motivate teams to achieve content quality, speed, and engagement goals
• Monitor performance results tied to incentive programs, adjusting strategies as needed to maximize motivation and efficiency
• Act as a change advocate, guiding teams through transitions and fostering a culture of continuous improvement.

What We Expect:

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• 3+ years of experience in process improvement, operations management, or a similar role, preferably within digital publishing, media, or a related field
• Familiarity with automation tools or automation logic in processes
• Strong analytical skills and experience with data analysis tools (e.g., Excel, Google Analytics, Chartbeat, Looker, PowerBI)
• Excellent communication skills and the ability to collaborate with diverse teams
• Proven ability to implement change and improve processes while maintaining team engagement and productivity.

What We Offer:

• We'll foster your growth: get encouraged to train your extra skills, talents or passion and apply them at work
• We'll cover your health: private health and accident insurance will be at your service after the first 3 months with us
• We'll celebrate your success: bonuses for weddings, childbirths, referred friends, and more
• We'll love your pet: always bring yours to work
• We'll give you memories: immerse yourself in themed parties, team buildings, and other events.

Salary: 3000 - 5000 euros/gross (depending on experience, qualifications, and specific skill sets).

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