Italian speaking customer service in Greece!

Are you enthusiastic about helping people and providing excellent customer service? If you're thinking about a career in this field, here’s an exciting opportunity to move to beautiful, sunny Greece! Experience the stunning islands, vibrant cities, and incredible Greek cuisine, all while building your resume with a role supporting a major international client. With great opportunities for growth, you’ll gain valuable skills and enjoy Greece’s warm climate, breathtaking beaches, and appealing tax benefits.

Applicants must have a valid European working visa.

What We Offer

• Paid flight to Greece

• Taxi pickup from the airport to the hotel

• Hotel accommodation for your first two weeks

• Private health package

• 14-month pay structure (two extra salaries per year)

• Hands-on experience with the client’s products to improve customer support skills and knowledge

• Good Work-life balance

• Performance bonuses

• Career development opportunities (e.g., supervisor, quality analyst, trainer)

• Assistance with finding housing through a real estate agent

• Legal assistance with essential paperwork for working in Greece (bank setup, tax documentation, etc.)

The Job

As the first point of contact, you’ll play a key role in delivering professional customer service on a wide range of inquiries. From product questions to troubleshooting and customer support, you’ll represent a global company and provide top-notch assistance to ensure a positive experience for each customer. Full training will be provided to give you the knowledge and confidence to excel.

Your responsibilities will include:

• Offering the highest level of customer support via phone and email, addressing a variety of issues

• Providing accurate and complete information following company procedures

• Building positive relationships by addressing customer questions courteously and professionally

• Meeting and exceeding service quality goals, compliance regulations, and productivity targets

• Creating a memorable customer experience

• Working collaboratively with management and providing valuable feedback

Your Qualifications

• Native-level Italian and fluent English (B2)

• Customer support experience is a plus but not required

• Basic computer skills with excellent multitasking abilities

• Eager to learn, with a problem-solving and proactive attitude

• Strong communication skills, attentive listening, and relationship-building abilities

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If this sounds like a position for you, please don't hesitate to get in touch with any questions or concerns, or send your CV directly to us and we will arrange an interview.

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