Customer Quality Engineer

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

🎯 Main Responsibilities:

• Coordinate process improvement activities with the different involved departments to reduce process variability, defects, and internal rejections.
• Manage the PDCA (Plan-Do-Check-Act) cycles for risk and continuous improvement.
• Report through statistical process analysis (SPC), Pareto charts, Ishikawa diagrams, etc., regarding the root cause analysis of product defects to the Quality and Production managers.
• Continuously audit the process/product to ensure compliance with established procedures and working methods that guarantee product quality.
• Collaborate with Engineering during the development of new projects and analyze design problem resolutions by providing the relevant process data.
• Evaluate the effectiveness of countermeasures established for products and act accordingly.
• Ensure, through periodic meetings and retraining of involved operators, that the quality criteria required by the products are met during verification.

💡 To succeed in this role, you will need:

• Education: Degree in Engineering.
• Minimum of 1 year of experience in quality environments.
• Advanced level of English (C1).

🕵🏼 What we offer:

• Job Stability: Permanent contract backed by a solid financial environment.
• Flexible hours: 8:30 AM/9:00 AM start, with the end of the day from 5:30 PM. Fridays: 7:00 AM to 3:00 PM.
• Opportunities for training and development.

🧡 Why join Draxton?

• You will participate in actions that contribute to the advancement and innovation of the sector.
• You will be part of an environment that promotes diversity and inclusion.
• You will contribute to a more sustainable future by focusing efforts on reducing the carbon footprint and enhancing the circular economy.

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