Dutch Customer Service

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

Key Responsibilities

• You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service.
• Respond to customer enquiries by telephone and email regarding bookings, activities and general information about the Dutch market.
• Provide advice and information on facilities and services. Respond effectively to customer
• concerns and complaints, striving to find a quick and satisfactory solution. Work with other departments to resolve customer issues quickly.
• Help customers book accommodation, meals and recreational activities. Ensuring the accuracy of booking details and billing information.

Your profile

• High proficiency in Dutch (C2 level)
• Experience in customer service.
• Thoroughness, autonomy and good interpersonal skills.

We offer

• Competitive salary + Bonuses.
• The chance to join a prominent industry-leading company with a dynamic and highly motivated team.
• Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.
• A collaborative and adaptable work environment that fosters creativity and innovation.

Location

Barcelona (Spain)

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