Customer Care Specialist with German

In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!

We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We’re looking for experienced German-speaking Customer Care Specialists to join their team remotely in North Macedonia. This role is ideal for detail-oriented individuals who enjoy managing invoices, resolving discrepancies, and maintaining strong relationships with partners.

Position: Customer Care Specialist (German)
Location: Remote / Work-from-Home in North Macedonia
Employment Type: Full-time, with rotating shifts (Monday to Sunday)

Duties and Responsibilities

• Invoice Verification: Review invoices against purchase orders, contracts, and delivery receipts to ensure accurate quantities, pricing, and terms.
• Data Entry: Enter invoice details accurately into the financial or ERP system.
• Discrepancy Resolution: Investigate and resolve discrepancies, such as incorrect amounts or missing information, to ensure smooth processing.
• Compliance: Ensure all invoices align with company policies and tax/legal regulations.
• Record Maintenance: Maintain accurate records of all processed invoices, ensuring organized and secure documentation.
• Communication: Liaise with vendors, suppliers, and internal teams to address invoice-related questions or disputes effectively.

Requirements

• Language Proficiency: Native or fluent in German (written and verbal).
• Residency: Based in North Macedonia with legal eligibility for employment.
• Education: High school diploma or equivalent an associate’s or bachelor’s degree in accounting, finance, or a related field is a plus.
• Experience: Prior experience in invoicing, accounting, or bookkeeping, with familiarity in accounts payable processes.
• Attention to Detail: Precision in verifying invoices and identifying discrepancies.
• Organizational Skills: Ability to manage high volumes of invoices efficiently.
• Communication Skills: Proficient in both written and verbal communication for effective interactions with vendors and internal teams.
• Problem-Solving: Ability to analyze and resolve discrepancies, with knowledge of tax regulations and accounting principles.

What We Offer

• Competitive Remuneration: Salary package tailored to experience, skills, and performance.
• Permanent Contract: Security of an indefinite contract.
• Remote Flexibility: Fully remote position from North Macedonia.
• Positive Work Culture: Join a dynamic team with an excellent work environment and supportive, friendly atmosphere.
• Professional Development: Access to tools and guidance to help you grow and reach your full potential.

If you’re fluent in German, skilled in invoicing, and excited to work remotely with a company known for employee satisfaction, we’d love to connect. Apply now to advance your career with us in North Macedonia!

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