Customer Service Representative with German

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.

Location: Porto, Portugal

Work Model: On-site

Contract: Fixed term (6 months) with potential for extension or permanence

Remuneration: Base salary + bonuses

Key Responsibilities:

• Manage bank client inquiries via phone, chat, and email
• Deliver outstanding customer service, ensuring accurate and timely resolution
• Support marketing campaigns and present the product range to customers

Requirements:

• Fluent in German (C2 level) and English (B2 level)
• Strong communication and problem-solving skills
• Ability to manage stressful situations effectively

Offer Includes:

• Relocation support
• Flexible working hours
• Food vouchers
• Comprehensive training and development

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