Mobile Device Management (MDM) System Administrator

Mobile Device Management (MDM) System Administrator

Local Peoples is seeking enthusiastic and talented Mobile Device Management (MDM) System Administrator in the ACT, NSW, QLD, SA, VIC to join our team as embedded members with our prestigious Government client. The Corporate Digital Collaboration Systems (CDCS) Section delivers a broad range of ICT Services for Home Affairs staff located domestically and overseas. We are responsible for ensuring the Department’s digital collaboration systems are delivered in accordance with departmental requirements, user expectations and meets defined service standards.

Responsibilities:

• Providing technical leadership to a team tasked with delivering Intune and other related tools for deployment of policy, tracking, reporting, and remediation

• Assisting in the development of Microsoft Intune as the platform for mobile device management of mobile devices

• Developing and providing compliance data to the consumers of the services

• Troubleshooting and working with service consumers to resolve non-compliance issues

• Troubleshooting non-standard issues/undocumented issues

• Planning, designing, implementing and managing:

  • Microsoft Intune and Conditional access Policies with Multi-factor Authentication (MFA)

  • Self-Service Password reset (SSPR)

  • Microsoft Information Protection (MIP) Content file protection, Document classification labelling,

  • BYOK, HYOK, Custom Templates, Protection scanner, FCI, S/MIME protection etc.

  • Azure application Proxy Web App Proxy.

  • Multi Factor Authentication (On-prem and Cloud)

  • Mobile Device management (iOS, macOS, Windows, with Intune)

  • Risky Sign-in and Security policies.

  • Migration experience from other Mobility Solutions (Softbank, MobileIron, MaaS 360 etc to Microsof Enterprise mobility).

Essential Criteria:

1. Microsoft Qualifications – Microsoft 365 Certified Administrator

2. Expert knowledge of Active Directory and Azure Active Directory (Entra ID) for understanding service infrastructure, including multi-domain configuration and authentication

3. Understanding of Ivanti EPMM/MobileIron

4. Proven demonstrated ability to provide input to assist with continual improvement of the service and the technical team

5. Strong communication skills, both verbal and written, with an ability to express complex business concepts in technical terms

6. Ability to work collaboratively within a team environment.

Desirable criteria

1. ITIL Foundation Qualification.

Residency and Clearance

• Must have Baseline Clearance or be to obtain one

• Australian Citizen

• This role is open to ACT, NSW, QLD, SA, VIC

Who are Local Peoples?

Local Peoples is a strategic research and design studio based in Melbourne and Canberra.

Our mission is to design healthy, resilient and resourceful communities. We are proud to be a certified B-Corporation with a strong focus on our social, environmental and economic impact.

We work across brand and digital design, place and experience design,, content and community engagement. Our key partners include state and local government, social enterprises, universities and large commercial organisations. All are experiencing complex challenges right now and we believe that design research, thinking and delivery can help to solve these challenges and make positive change for people and the planet.

We produce www.mattersjournal.com, a publication and community of 100K+, which focuses on design-led social innovation and impact.

Benefits of working with Local Peoples:

• We are experts in team design and augmentation - supporting with the right skills and experience at the right time.

• We are leaders in the human centred design space with diverse design skills across brand design, service design, User interface (UI) and User experience (UX) design, design research, communications and place design.
• We are a certified B-Corporation and prioritise the social, environmental and economic impact of our work.
• Our people always have the full support of the studio to call upon for design thinking, tools and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
• We are top tier talent who are experienced and incredibly passionate about supporting the impact of your agency and the public sector

Local Peoples proudly supports the LGBTQ+ community, neurodiverse individuals, and First Nations people. We are committed to creating inclusive spaces where everyone, regardless of their identity, feels valued and respected. Together, we strive for equality and a positive future for all.

Local Peoples works, creates, and plays on the lands of the Wurundjeri, Bunurong, and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them for caring for this land for over 40,000 years and recognize and pay our deepest respect to Elders past, present, and emerging. This always was and always will be Aboriginal land

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