Customer Care Specialist with German

In Collaboration, We Are Seeking a Remote German-Speaking Customer Care Specialist in Hungary!

We are thrilled to be partnering with a highly regarded BPO company, known for exceptional employee satisfaction, to find experienced German-speaking Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with accuracy and efficiency, providing support to clients through careful review and resolution of any discrepancies. This position is ideal for professionals with a keen eye for detail and experience in accounts payable or invoicing who enjoy working remotely.

Position: Customer Care Specialist (German)

Location: Remote (Hungary-based)
Employment Type: Full-time

Duties and Responsibilities

• Invoice Verification: Review incoming invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms.
• Data Entry: Accurately enter invoice details into financial or ERP systems.
• Discrepancy Resolution: Investigate and resolve issues such as incorrect amounts or missing information.
• Compliance Checks: Ensure invoices align with company policies and adhere to relevant legal and tax regulations.
• Documentation Management: Maintain organized, accurate records of all invoices processed and ensure thorough documentation.
• Vendor Communication: Liaise with vendors, suppliers, and internal departments to resolve invoice-related questions or disputes.

Requirements

• Fluency in German (both verbal and written).
• Residence in Hungary with the ability to work legally without company sponsorship.
• Educational Background: High school diploma required associate's or bachelor's degree in accounting, finance, or a related field is a plus.
• Experience: Previous experience in invoicing, accounting, or bookkeeping, especially with accounts payable processes.
• Detail-Oriented: High attention to detail to verify invoices accurately and identify any discrepancies.
• Organizational Skills: Ability to manage a large volume of invoices, ensuring timely and efficient processing.
• Effective Communication: Strong written and verbal communication skills to work with vendors and internal teams.
• Problem-Solving Abilities: Skilled in analyzing and resolving any issues that arise during invoice processing.
• Knowledge Base: Familiarity with tax regulations, accounting principles, and company policies related to invoicing.
• Availability: Able to work a rotating shift schedule, Monday to Sunday.

What We Offer

• Competitive Salary based on experience, skills, and performance.
• Indefinite Contract with stability and long-term potential.
• Comprehensive Benefits: Private health and life insurance.
• Fully Remote Work: Enjoy the flexibility of working from home in Hungary.
• Great Work Environment: Join a company celebrated for its positive work culture and employee satisfaction.
• Growth Opportunities: Receive ongoing guidance and tools to support your professional development.

If you're excited to be part of a dynamic and friendly team, known for its supportive environment and strong employee satisfaction, this could be the perfect fit!

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