Senior Product Manager

We are looking for a visionary Senior Product Manager to join our dynamic team.

If you're passionate about crafting the next big thing, collaborating closely with cross-functional teams, and being the wind beneath our product's wings, you might just be who we're searching for!

THE BUSINESS

Duel is a SaaS company on a mission to empower brands to grow through the advocacy of the people who love them. It was founded by world-record-breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis, and we exist to show there’s a better way to build businesses, to build a better future, proving that caring for people builds brand, which builds long-term and exponential profit returns.

The Duel Brand Advocacy Platform allows mid-level to enterprise brands to do just that - scaling how they manage their relationships with thousands of advocates, customers, creators and brand ambassadors. We’re proud today that brands such as Abercrombie Fitch, Monica Vinader, Charlotte Tilbury, Mint Velvet, Neom and Tropicfeel (to name a few, but not to name some household names that are yet to go live) are doing just that.

The Duel team comprises psychologists, brand experts and community builders from companies including Amazon, Treatwell, Bain, Mimecast and Lululemon as well as young entrepreneurs, psychologists and other exceptional talents.

THE ROLE

Working directly with the Head of Product, you’ll be responsible for leading a squad focussed on increasing member engagement with our affiliate and ambassador programmes, in order to deliver unrivaled ROI for our brands. This will entail owning the end-to-end product development from discovery through to release. Specifically you will own:

• Strategy: Create, own and communicate a coherent squad strategy i.e. the levers the squad will use to deliver their objectives.

• Discovery: Working cross functionally (product design, data science, customer success) to build a backlog of high-confidence, scoped opportunities that collectively implement the squad’s strategy.

• Research: Conducting customer interviews and market research to build a picture of the highest impact problems we need to solve and how our competitors are trying to solve them.

• Experimentation: Building tactical experiments to adapt our knowledge and confidence in the solutions we need to build.

• Feature Development Release: Efficiently building and shipping high quality features to our users with the monitoring, support and documentation needed for successful adoption.

• Delivery Execution: Running the squad’s sprints and ceremonies to drive the squad forward at an efficient velocity.

• Impact: And the culmination of the above…measurable impact on metrics which help drive the commercial goals of the company.

THE PERSON

• Entrepreneurial go-getter: We’re a small team but growing fast - this means you’ll have the opportunity to have a broad reaching impact - some may find this scary, but you’ll thrive on this!

• Visionary PM: You’ll be able to demonstrate projects you’ve had a meaningful impact on, driving cutting-edge creative solutions - and you’ll be proud to talk about them!

• User-Centric: Customer first, always. You’ll be relentlessly referencing our customer’s needs at every stage of the process. Driving an exceptional customer experience and product design decisions based on user research and feedback.

• Commercially minded: You’re able to easily translate higher-level commercial objectives into your day to day decision making and prioritisation.

• Natural Communicator: You’ll keep relevant stakeholders informed and aligned about the product's progress, milestones, and changes.driven

• Data Driven Mindset: You’ll constantly be looking for data insights to inform and justify your decision-making - maybe even finding yourself getting lost down data rabbit-holes every now and then!

• Delivery Dedication: You’ll build confidence and rapport with your squad and proudly lead the squads sprints to success.

EXPERIENCE

• 5+ years experience leading product squads within a similar staged business.

• MarTech experience preferred.

WHAT WE OFFER

• Flexible working hours - if you need to fit around childcare or need to work around your life, we understand. Unsurprisingly, we too have lives (and many of us have kids!) and working around what works for you is a core value at the company.

• Around 32 days of Annual Leave (28 excluding bank holidays and an extended break between Christmas and New Year, when we close the metaphorical office).

• On-going training where required.

• Perks/Benefits: Choose your own benefits package, including Wellness, Fitness and Growth options. Gym membership, Headspace subscription, Duolingo, reading/Audible budget, cycle-to-work scheme, and Anxiety UK access to name a few!

• Options scheme for all full-time employees - it’s important to us that everybody owns a part of the company and shares in the benefits of what we build
  

• A remote-first way of working with IRL get-togethers 4 times a year 

• Salary: £85k-£95k

We want to build a remarkable company with remarkable people and a remarkable culture that you will want to shout from the rooftops about. In a relaxed, flexible and fun environment, the team is driven to making the business a success while enjoying what we do and who we do it with.

HOW DO I APPLY?

Please send us your CV! We know some folk tend to only apply for jobs when they meet all the criteria - if you think you might be able to do this role, ping us your CV, we want to hear from you.

***Duel is committed to creating a diverse environment and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.***

(No recruiters, please! We would rather save the money and put it towards an awesome team day out.)

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