(Senior) LiveOps Product Manager - Sunshine Island

New Moon Production is a remote working Hamburg based studio, bringing new and exciting games to the market. Since its founding in 2016, it has released multiple games on different platforms, including the much beloved Big Farm: Mobile Harvest, enjoyed by a quarter of a million players daily.

The "New Moon Family'' is made up of approximately 60 highly talented individuals from all over the world and more than 17 nations. We believe that only the best employees can create the best products through teamwork, expertise and bringing together different ideas. Since 2021, New Moon Production has been part of Stillfront Group AB, which is a group of independent developers, publishers and distributors of digital games - with a vision to become the leading group of game developers and publishers.

Our successful Sunshine Islandteam is looking for a (Senior) LiveOps Product Manager - Sunshine Island to kick ass making creative ideas reality! You will be working in a highly motivated and qualified team to bring new and awesome content to our players. Become part of this team! Apply now!

Your Mission

• Take responsibility for running effective LiveOps for Sunshine Island, scheduling offers and events to maximize player engagement and to drive monetization

• Work closely with our community management and customer service teams to ensure smooth player experience and to leverage those channels for effective communication with our player base

• Create performance reporting that includes analysis, dashboards, as well as impact of events and takeaway learnings

• Along with requesting meaningful dashboards for effective analysis, managing and setting up offers and events, as well as product improvements, is also part of the role

• Conduct A/B tests and other experiments to evaluate the impact of gameplay changes on player behavior and monetization

• Analyze key metrics and user data to make informed decisions and prioritize initiatives that drive growth and player satisfaction

• Champion a customer-centric approach by understanding player behavior and preferences, translating insights into actionable strategies

Your Backstory

• Several years of professional experience in the (mobile) games industry or working on at least 1 shipped title are required

• A completed university degree in game design, business administration or related field

• You have a deep understanding of LiveOps game dynamics, including monetization strategies, in-game economies and community feedback

• You are a resilient, detail-oriented team player, passionate about seeking new ways to enhance performance

• Excellent written and oral communication skills in English

Sounds great? More reasons to take this mission

• Full flexibility: Work remotely or come to our modern office in Hamburg city center close to the Alster

• Work-life-balance: Competitive annual leave and flexible working hours

• Join a supportive team in a pragmatic, yet challenging environment, with flat hierarchies and state-of-the-art technologies

• Work in a multicultural environment with multidisciplinary and experienced colleagues from the entire product lifecycle in a culture of continuous development and learning opportunities

• Team building: Strong collaboration between the teams, regular studio events onsight, snacks and drinks available at the office

• Contribution to public transport ticket (Deutschlandticket) for Germany-based staff

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