Head of Complex Care

Head of Complex Care

Up to £70,000 (DOE) + bonus scheme

Remote – with National travel

About the role

We are seeking a diligent and experienced Complex Care Manager. You will be providing leadership and guidance to the network and internal functions on complex, clinical service, and long-term conditions. Liaising with external healthcare bodies to identify and execute strategic partnerships to enhance the scope of quality care within a home care agenda. Working across the functional roles to design and implement a cohesive complex offer to meet the changing needs of long-term conditions within home care.

Responsibilities

• Provide leadership and guidance on complex and clinical care provision across the network
• Can strategize and identify potential revenue streams and opportunities in complex care for Franchise partners to develop in their businesses
• Develop external partnerships with NHS and other stakeholders to build trust and presence in local areas
• Support and monitor Franchise Partners business plans in relation to complex care
• Support Franchise businesses with RFP bids for local and regional complex care contracts
• Support and lead in the development of policies and procedures aligned to care or complex or long-term conditions
• Form and lead a best practice forum made up of nurses across the Network

Benefits commitments

• Full-time role – core hours 8:30 – 17:00 Monday to Friday with some flexibility
• Remote based – with national travel (some overnight stays will be required)
• Bonus Scheme (t’s c’s apply)
• 28 days annual leave + Your Birthday off
• Death in Service
• Discounts Perks

Candidate requirements

Essential:

• Degree in area relevant to the position or 10 + years successful work experience.
• Registered General Nurse with valid NMC pin with at least 5 years of clinical practice
• 7 years’ experience in multi-site operations over geographical territories.
• Experience in both an NHS/external healthcare clinical role and social care.
• Working understanding of Social Care, particularly Home Care.
• Ideally to have a working knowledge of UK regulations governing home care services.
• Must be effective in a variety of formal presentation settings, one-on-one, small, and large groups.
• Can identify problems, analysing them in a systematic, timely way and acting decisively to implement solutions and resolve issues.

About Bluebird Care

Bluebird Care provides premium home care to customers via our network of 220 franchise partners and is proud to be the largest provider of home care across the UK and Ireland.

To our customers we are known for our high quality, and extensive range of home care services to our colleagues we are known for our excellence in training and support and to our franchise partners we are known for the way we work in the spirit of trust and partnership to support them in their aims to be the No1 provider of home care in their local communities.

Now in our 20th anniversary year, our key business objectives are supported by our mission:

“Through the supported development of our Care Experts, we deliver a premium, person-centred home care service of the highest quality”

Contact us to apply

If you would like to join the team, apply today! Send your CV to the People Team at LizWalker@BluebirdCare.co.uk

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