German Customer Service

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position!

We are looking for customer service representatives. In this challenging role you will help end clients solve problems and answer any questions they may have.

Our ideal candidate is

A natural team player - we believe in supporting and developing our people,

Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers

Required skills

• Fluent in German
• Working proficiency in English
• Excellent communication skills
• Strong verbal, listening and written communication skills
• Respond to customer inquiries via inbound/outbound phone, chat, and email.
• Maintain strong customer relationships with prompt and professional handling of questions and concerns
• Perform data entry and use software programs efficiently.
• Handle back-office activities to support customer needs and streamline operations
• Familiarity with OS MS Windows
• Ability to use Internet applications
• Usage of MS Office

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide the customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives

Location

Piraeus, Greece

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