Commercial Analyst

What we are looking for

We are looking for a highly analytical generalist skilled in turning data into actionable insights, with strong project management abilities and looking to grow into a strategic commercial leader. This individual must possess excellent communication and storytelling skills, capable of presenting complex data to both technical and non-technical stakeholders.

They should have a background working in management consulting roles or within busy commercial teams, where they have used data to analyze customer behavior, build customer journeys, and inform product designs. As a self-starter who thrives in fast-paced environments, they should be comfortable navigating ambiguity and working across multiple teams. They also embody our core values: care and protect, do the right thing, low ego, and have fun.

What does the job involve

• Reporting Communication: Responsible for designing, building, and maintaining business intelligence reports and dashboards to track key metrics (e.g., revenue, country PL, pipeline value). You will aggregate and analyze data from commercial teams to provide insights that drive strategic decisions.
• Data Analysis: Collect, transform, and analyze data from various internal and external sources, ensuring data accuracy and consistency. Use these insights to optimize products, customer journeys, and partnership performance.
• Commercial Operations: Monitor the effectiveness of customer journeys and products for various partnerships, identifying areas of improvement. Collaborate with different teams to ensure data-driven decisions are applied to improve customer success.
• A/B Testing: Support the planning and execution of A/B tests for product and customer journey iterations. Analyze results to determine the impact of changes on partner and customer outcomes.
• Collaboration Project Management: Work closely with account managers and commercial teams to manage data-driven projects that enhance business development efforts and improve internal processes. Orchestrate and oversee partnership launches across multiple regions.
• Ad-Hoc Data Requests: Lead the development of partner and business development data insights and materials based on requests from commercial team members and other stakeholders.

Qualifications

• Strong project management skills with the ability to handle multiple projects simultaneously.
• Proven ability to work with cross-functional teams and manage stakeholder relationships.
• Experience with customer journey optimization and performance tracking.
• Strong problem-solving skills and ability to derive actionable insights from data.
• Experience in delivering presentations and influencing decision-making at all organizational levels.

Benefits

• A competitive salary commensurate with experience
• Useful employment benefits like stock option plans, office lunches, an LD stipend and healthcare, and a company culture that allows you to enjoy your work while making meaningful connections.

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