Danish Customer Service Advisor

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

Profile

• Fluent in Danish (Level C2)
• Working proficiency in English
• Experience in a call center
• Strong communication and social skills
• Positive attitude towards changes
• Team-player mentality
• Strong listening skills
• Service-oriented approach
• Ability to handle conflicts constructively

Daily tasks

• Blocking lost/stolen credit and debit cards
• You will handle inquiries from credit card holders and ensure the security and protection of credit card information
• Identity verification, answering questions and explaining any steps are among your core duties
• Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card
• Handling claims files

Benefits

• Paid training
• Free Spanish lessons (once a week)
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with the possibility of a bonus
• Employee benefits such as meal cards, transport cards and private insurance
• 4 company outings per year
• Free fruit and coffee
• Growth opportunities

Location

Barcelona, Spain

#LI-YM1

Lugar de trabajo