Support Services Coordinator

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

Are you a proactive and organized professional with a knack for coordinating multiple services? As a Support Services Coordinator, you will be pivotal in ensuring the seamless delivery of our support services, supporting the Support Services Manager, maintaining high standards, and fostering strong relationships with our suppliers, customers, and partners.

You will oversee the day-to-day service provision of identified support services suppliers, ensuring compliance with contracts and ADSL processes. Additionally, you will assist the Support Services Manager with diary management, meeting coordination, scheduling, minute taking, and record keeping. Acting as the primary point of contact for customers, partners, and suppliers, you will address any issues or incidents promptly.

Maintaining and updating support services training records, communicating competency gaps, and managing the training register will be key responsibilities. You will also investigate complaints or incidents involving support services, suppliers, and partners, ensuring timely and accurate documentation and resolution.

But first, meet the team…

Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission to deliver a modern, fully serviced, flexible working environment for soldiers.

And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do.

We’re all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance.

In addition to being part of our team, you’ll also get…

• 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday
• Contributory Company Pension Plan matched up to 6%, plus individual life assurance
• A shopping discounts scheme
• Employee assistance and health and wellbeing check ins
• Reward and recognition to celebrate outstanding achievements
• Free on-site parking

Ready to join the team?

It is essential to have a good level of literacy and IT skills with a good working knowledge of Microsoft Office packages. Proven experience of high-quality communication and stakeholder management is required. Candidates should be educated to GCSE level (or equivalent) in English Language and Math's, possess a full clean driving license, and hold an IOSH Managing Safely certificate or equivalent.

Essential qualities include proven experience of providing administrative support in a demanding and performance-driven environment, with the ability to operate using initiative and flexibility. A good communicator with excellent interpersonal and communication skills, both verbal and written, is crucial. The ability to carry out functions in an organized and logical manner with a flexible and loyal approach is also necessary.

Salary: Up to £30,600 Location: Aldershot

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