Dutch Customer Service

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

Profile:

• High level of proficiency in Dutch and fluency in English
• Maintain good customer relationships.
• Have insight into customer demand and know how to respond quickly to their needs. You have your first work experience in a contact centre.
• Knowledge of Salesforce CRM is a plus.

Your responsibilities:

• Listen actively, make an analysis of the customer's question and try to solve it yourself as best as possible.
• Consult with colleagues to find a solution. You respect the announced timing and procedures.
• Answer questions and give advice.
• Meticulously registers every contact in a CRM system.
• Expert level in the field of DPD products and services.

Benefits:

• A professional environment with Belgian management and Belgian-Moroccan management.
• A competitive salary supplemented with bonuses.
• Supplementary health insurance, to which your family can also be affiliated.

Location

Tangier, Morocco

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Lugar de trabajo