Polish Customer Service

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

Are you tech-savvy with a passion for customer care? We're looking for a Customer Support Representative to assist users on their journey to quitting smoking and switching to alternative tobacco products. You'll provide expert support across multiple channels (voice, email, social) to help users with inquiries like charging e-cigarette devices, ordering refills, locating service centers, and troubleshooting.

Key Responsibilities

• Assist customers with technical and order-related queries.
• Provide guidance on product usage and maintenance.
• Use various communication channels to engage with users.

Required skills

• Fluent in the requested language
• Working proficiency in English
• Excellent communication skills
• High technical proficiency.
• Punctuality
• Ability to work independently in a remote setting.
• Sense of responsibility

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non-local hires
• Private Health coverage
• Enjoy life in Greece, there are loads of social & sports events

Location

Remote, must be based in Piraeus (Greece)

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