German Customer Service

The Wise Seeker is the leading HR technology company in unbiased talent evaluation.

With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.

We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.

For one of the biggest names in fleet management, we are looking for Technical Support of Telematic software and hardware.

For one of the biggest manufacturers of trucks, we are looking for Customer service representatives. In this challenging role, you will help end clients solve technical problems and answer any questions they may have.

Our ideal candidate is

• A natural team player - we believe in supporting and developing our people,
• Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers
• Tech savvy - you'll be working a lot with consumers with IT problems (mainly storage related but some networking as well)

Required skills

• Fluent in German
• Working proficiency in English
• Excellent communication skills
• Minimum 1 Year experience in Customer Service / Fulfilment
• Excellent listening skills
• Ability to walk customers through complex procedures from start to finish
• Confident, adaptable & Empathetic
• Positive & Flexible attitude
• Organized & Methodological thinker

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non-local hires
• Private Health coverage
• Enjoy life in Greece, there are loads of social & sports events

Location

Remote, must be based in Greece

#LI-MM1

Lugar de trabajo