Hire Controller

Position: Hire Controller

Location: Hazel grove Stockport.

Working Hours: 37.5 hours per week (Monday – Friday, 9 am – 5 pm)

Salary: Depending on experience

🚀Are you 200% Awesomeness, 100% Dedication, 80% Work, 20%Play, 100% Critical thinking 100% Problem Solving? ....Are you good at putting customers first with a 😊 smile? Great! Then we need you!

We are looking for someone who is passionate about delivering great short term and long-term hire. Can you be our ultimate sales and customer service superstar! Can you lead the charge with your charm and finesse, orchestrating the hiring journey from start to finish. Working hand in hand with every team along the way making sure every customer has a smile and a job well done?

Perks:

⚙️ 23 Days annual leave plus bank holidays

⚙️ Cycle to work scheme

⚙️ Death in service

⚙️ Long-term service recognition

⚙️ Pension scheme with Legal General, inc Ethical Fund to build retirement pot!

⚙️ Optional well-being sessions each week

⚙️ Costco Card

Essential Skills:

⚙️ Previous office experience required.

⚙️ Strong telephone communication skills.

⚙️ Proficient in Microsoft Office.

⚙️ Excellent written communication skills.

⚙️ Aptitude for learning new software, particularly Protean, utilised by our office.

⚙️ Capable of performing effectively in a high-pressure, fast-paced office environment.

⚙️ Ability to collaborate effectively as a member of a team.

The Role:

As a Hire Controller in our busy Rentals Office, you will play a crucial role in coordinating nationwide rentals of forklifts and plant equipment.

Key Responsibilities:

⚙️ Respond to rental enquiries, negotiate rates, and provide timely quotes.

⚙️ Utilise the Protean system for efficient reporting.

⚙️ Communicate with customers and suppliers via phone and email.

⚙️ Build positive relationships with customers and suppliers.

⚙️ Provide administrative support across various rental office functions.

⚙️ Use software systems to generate orders and maintain contracts.

⚙️ Manage incoming emails and phone calls.

⚙️ Organise hires, deliveries, and collections, reporting any issues.

⚙️ Verify contracts at month-end for accurate invoicing.

⚙️ Execute weekly and daily tasks in line with rental enquiries.

Our mission is straight forward we want to independently support businesses in optimising the movement of materials and products! Where our people deliver exceptional service and sustainable solutions for our customers. To create a better working environment for our customers and their employees.

📣🌟Sounds Like You?

Knightsbridge Mechanical Handling is under the Stacatruc group of companies, as Stacatruc continues to grow, we are a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. Please be aware that some roles within Stacatruc may require a DBS, Credit or Security Clearance
Check. That includes our staff, customers, suppliers, and our local community. We're committed to the well-being of all our staff and to the sustainability of our environment. We are looking for the right person that takes their own initiative in this very important position to join us in our progression forward. Even if your skill-set or experience doesn’t 100% align with a specific role, we still encourage you to apply. If you are looking for a new challenge, have the drive to really build something to be proud of and grow this
could be just the job for you...Fit these criteria's?  🤝 We would love to hear from you, please submit your application.

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