Housekeeper

Bombay is a curated collection of online and physical entertainment brands and upscale hospitality venues that are meticulously designed to elevate every aspect of the guest experience without a break in style, service and satisfaction. With an exclusive Bombay members' Club, a soon-to-be-opened boutique Hotel, a selection of restaurants, bars, a spa and a bakery, all in the heart of Tallinn, Bombay is dedicated to transforming the landscape of luxury VIP experiences.

Discover a career at The Burman Hotel, an exquisite haven nestled in the heart of the UNESCO heritage Old Town of Tallinn. Dating back to 1850, The Burman is not just a hotel it's a timeless gem, proudly holding the title of the oldest continually operating hotel in Estonia.

Purpose of the role:

The Housekeeper is responsible for maintaining cleanliness and tidiness of all hotel rooms and public areas, ensuring a pleasant and comfortable stay for guests. This role involves daily cleaning tasks, addressing guest requests, and maintaining high hygiene standards.

Your responsibilities will be: 

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Clean and tidy hotel rooms, bathrooms, and public areas according to established standards.
• Perform general cleaning in back-of-house areas as needed.
• Change linens, make beds, disinfect surfaces, vacuum, and replenish room supplies and amenities.
• Arrange all clothing items in occupied guestrooms neatly according to standards.
• Report any maintenance issues, damages, or safety hazards to the Housekeeping Manager.
• Follow all safety and sanitation policies to ensure a safe working environment.
• Assist in the monthly inventory of equipment, cleaning supplies, minibar stock, linens, etc.
• Respond promptly to guest requests for additional services, guest laundry, or items.
• Assist in laundry services as needed.
• Report missing or damaged items.
• Report lost and found items.
• Ensure cleaning equipment is maintained and used properly.

What we expect from you:

• Previous experience as a Housekeeper or in a similar role preferred.
• Attention to detail and thoroughness in cleaning tasks.
• Physical stamina and ability to lift and move objects.
• Team player with strong communication skills.
• Respectful and courteous demeanor.
• Commitment to high standards of cleanliness and guest service.
• Proficiency in English at a conversational level.
• Passionate about providing excellent customer service.

Why join Burman? 

• Celebration Benefits: Annual holiday, birthday day off, and paid vacation days for personal milestones (e.g., child’s first school day, marriage).
• Health Wellness: Access to the Salu Digital Healthcare Platform, monthly sports compensation with Stebby, and mental health support through Siffi.
• Sick Leave: Paid sick leave from the 2nd day.
• Company Benefits: Shoe compensation and work outfits provided by the company. 
• Training Onboarding: Extensive training tailored to our products, services, values, and standards to ensure your success at the company.
• Learning Development: A generous learning and development package.
• Investment Opportunities: Option to invest in the Group’s venture fund, Yolo Investments.
• Working Environment: A comfortable workspace in the city center with plenty of fruits, snacks, and drinks.
• Networking Opportunities: Plenty of events and networking opportunities with colleagues.

Here at Bombay, we redefine entertainment, pushing boundaries to create a unique experience. Join our team and embark on a career where innovation meets luxury. Your future at Bombay is destined to be as exceptional as the world-class offerings on which we pride ourselves.

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