Spa Therapist

Bombay is a curated collection of online and physical entertainment brands and upscale hospitality venues that are meticulously designed to elevate every aspect of the guest experience without a break in style, service and satisfaction. With an exclusive invite-only Bombay members' Club, a soon-to-be-opened The Burman boutique Hotel, a selection of restaurants, bars, a spa and a bakery, all in the heart of Tallinn, Bombay is dedicated to transforming the landscape of luxury VIP experiences.

An urban hideaway, The Burman Hotel’s Spa, is hidden on the lowest floor of the hotel, offering two treatment rooms, jacuzzi, Japanese bath and Finnish sauna. Our certified professionals offer a range of products and services. The soothing environment offers a unique wellness experience that rejuvenates both the mind and the body.

Purpose of the role:

The Spa Therapist performs a variety of spa treatments and therapies to enhance the well-being of guests at the Burman Hotel's spa. This role requires expertise in delivering high-quality treatments and ensuring a relaxing and rejuvenating experience for guests.

Your responsibilities will be: 

• Provide a range of spa treatments, including massages, facials, and body treatments at the highest standard.
• Interact with guests, displaying proper etiquette, offering a warm personalized welcome upon arrival, and bidding them a fond farewell.
• Assess guest needs and recommend appropriate treatments.
• Maintain cleanliness and hygiene standards in treatment rooms.
• Report any faults, defects, or maintenance needs within the spa areas to the Head Spa Therapist.
• Upsell tailored spa services and products to enhance guest experiences and maximize spa revenue.
• Ensure guest comfort and safety during treatments.
• Communicate effectively with spa staff regarding daily appointments, requests, and special requirements.
• Stay updated with the latest trends and techniques in spa therapies.
• Assist in maintaining inventory and stock levels of spa products.

What we expect from you:

• Certification in relevant spa therapies and treatments.
• Previous experience in a spa environment preferred.
• Excellent customer service and communication skills.
• Ability to work flexible hours, including weekends and holidays.
• Passion for wellness and hospitality.
• Proficiency in English at a conversational level.
• Team player dedicated to providing exceptional guest experiences.

Why join Bombay?

• Celebration Benefits: Annual holiday, birthday day off, and paid vacation days for personal milestones (e.g., child’s first school day, marriage).
• Health Wellness: Access to the Salu Digital Healthcare Platform, monthly sports compensation with Stebby, and mental health support through Siffi.
• Sick Leave: Paid sick leave from the 2nd day.
• Company Benefits: Shoe compensation and work outfits provided by the company. Makeup Compensationfor women.
• Training Onboarding: Extensive training tailored to our products, services, values, and standards to ensure your success at the company.
• Learning Development: A generous learning and development package.
• Investment Opportunities: Option to invest in the Group’s venture fund, Yolo Investments.
• Working Environment: A comfortable workspace in the city center with plenty of fruits, snacks, and drinks.
• Networking Opportunities: Plenty of events and networking opportunities with colleagues.

Here at Bombay, we redefine entertainment, pushing boundaries to create a unique experience. Join our team and embark on a career where innovation meets luxury. Your future at Bombay is destined to be as exceptional as the world-class offerings on which we pride ourselves.

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