Commercial Manager（Freight Forwarding)

Role Responsibilities

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

• Directing and coordinating all sales activities locally.

• Overseeing local clients, promotions, and campaigns.

• Preparing sales budgets and projections and approving expenditures.

• Tracking and analyzing sales statistics based on key quantitative metrics.

• Handling and resolving customer complaints regarding service.

• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).

• Serving as the face of the organization to internal and external partners.

• Making data-informed decisions to drive performance and resource allocation.

• Developing and maintaining relationships with key clients.

• Setting sales quotas and meeting planned sales goals volume targets as specified either on DF Open slot.

• Identifying emerging markets to find new sales opportunities.

• Timely submission of Marketing reports to Management.

• To report sales lifting performance and any related issues and development to HQ Trade.

• Provide information on Market and Competitor activity to Management and HQ Trade.

• Tracking sales goals and reporting results as necessary to Management and HQ Trade.

• Coordinating with other departments on lead generation.

• Promoting the organization and services.

• Explore new chartering, feeder operator opportunities and develop relationship with Carriers.

• Assist in assessing whether Trans liner current IT module are suitable future needs.

• Other tasks are assigned by Management.

Requirement:

• Bachelor's Degree in Business Administration or any relevant course

• Minimum 10 years’ strong experience in container liner /shipping industry

• Good communication skills

• English speaking is required

Lugar de trabajo