Senior Freight Forwarder

As a Senior Freight Forwarder, you ensure that goods are transported safely, efficiently, and cost-effectively, collaborating with companies, importers, and exporters. You manage logistics and cover all aspects of the transport process from A to B. You work independently and as part of a team. 

As a senior, you translate strategic plans into KPIs and ensure they are achieved, including mentoring, supporting, and promoting the professional development of junior team members.

Our Team:

Join our young and motivated team, where innovation meets dedication!

We are a forward-thinking company, committed to fostering a collaborative and energetic work environment. Our team is composed of ambitious individuals who are eager to make a difference. We believe in empowering our employees, encouraging creativity, and celebrating successes together.

This is how you tackle your day. You:

• handle interactions with existing and new customers, qualify, monitor, and delegate orders for execution
• collaborate with internal teams to manage customer portfolios and implement necessary improvements
• oversee the onboarding process for new customers in collaboration with Key Account Managers and operations
• provide proactive advice and consultancy to ensure customer satisfaction
• monitor internal data and customer KPIs, offering solutions for continuous improvement
• compliance Management: Ensure all transport activities comply with laws and regulations
• risk Management: Identify and mitigate potential risks in the supply chain
• ensure administrative processes run efficiently and controlled, contributing to overall success
• build and maintain customer relationships to foster beneficial partnerships for both WCSG and customer growth
• manage costs by understanding cost structures and negotiating favorable rates and terms
• stay up to date with market trends and competition to make strategic decisions.

This is you!

We are looking for a pro-active, customer-oriented and service-minded personality. You are a successful team player. 

Profile

• Strong team player and self-starter
• Exceptional organizational skills with the ability to effectively prioritize
• MBO 4+ working/thinking level
• Basic knowledge of relevant laws, regulations, and compliance
• Customer-oriented, problem-solving, and service-minded
• Confident and able to stand your ground when needed
• Thrive in a fast-paced, dynamic environment, adept at quick adaptation.

Being part of West Coast Supply Group means:

having the freedom to find your own winning formula. We are a multicultural (we currently have 30+ nationalities in our team) and dynamic group of individuals, who all share a top-scoring mentality and a commercial mindset. You will feel part of our team, meet amazing colleagues, and make new friends in no time. West Coast Supply Group’s people make it a power factory the open-minded and collaborative team is key to (y)our success: we cheer each other on, you can ask for help, and you have the freedom to be your own entrepreneur.

You can look forward to:

• A competitive salary benefits à la carte package, including options for selling and buying vacation days, a Diversity Day and much more…
  
• A customised plan with your personal and professional goals and growth opportunities
  
• Open ears for your innovation and ideas, and room for realising them
  
• A warm and healthy lunch in our restaurant
  
• An after-lunch stroll along the beautiful canals of Leiden, right outside the office or the time to challenge your colleagues to a game of ping pong, darts or table soccer
• A drink at the bar on our top floor every Friday afternoon
  
• Awesome team events and legendary annual parties.
  

 Let's go!

Contact us and tell us more about who you are by applying with your resume and cover letter addressed to Esther Schudel, Recruiter.

Check our website here for more information about what it is like to work with us and here to learn more about what we do.

You can find more information about our privacy statement on the following page: Privacy statement | West Coast Supply Group

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