Dutch Customer Service

For a well known company in the travel industry we are looking for customer service representatives. Are you someone who is friendly, enthusiastic and cares about customer satisfaction? Then we are looking for you!

Minimum Qualifications

• Fluent in Dutch
• Working proficiency in English
• Either a college graduate of a 4 year or 2 year course or its equivalent, OR a High School Graduate (K-12) with 6 months call center experience
• Good communication and computer navigation skills
• Call center experience is preferred but not required
• Experience working in the hospitality/travel/airline industry is a plus but not required
• Experience in sales/telemarketing is also a plus but not required

Skills

• Flexible to changes and has a sense of urgency
• Good time management skills
• Can work under pressure and can deliver set goals
• Confident in handling a complex situation
• Conversant and able to convey messages
• Ability to effectively respond to customer needs
• Interpersonal skills required to work well with others
• Ability to follow directions
• Ability to use the desktop computer system
• Ability to navigate within web-based applications
• Able to type 25 words per minute at 100% accuracy or its equivalent net speed
• Ability to multitask
• Ability to learn at a fast pace
• Good comprehension and listening skills
• Good Written English skills

Benefits

• Excellent benefits package
• Multilingual and excellent work environment to provide the customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non local hires
• Private Health coverage
• Enjoy life in Greece, there are loads of social sports events

Location

Piraeus, Greece

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