Account Manager

We are The Customization Group,

a global leader in mass customization. With facilities in the USA, Poland, and Latvia, our team can manufacture up to 500.000 personalized products daily, reaching millions of customers through 20+ of our own online shops and 1,000+ external shops.

Our digital on-demand business model expresses our commitment to sustainability and innovation. Our diverse team of over 500 professionals from 60 different nationalities works together to offer a wide range of high-quality products that bring happiness around the world. You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.

We have a brand-new opportunity for an Account Manager. In this role, you will act as a driving force, using strategic planning and excellent relationships with key clients to enhance both business success and customer satisfaction sustainably. Sounds good? Then keep reading!

Why you will love working with us:

• International experience in our globally spread Teams
• The flexibility that suits your lifestyle - In-house, hybrid way of working
• Private Health insurance with a compensation package after the probation period
• Additional leave on special occasions
• Variety of packed breakfast, lunch, and snacks in the office
• Valuable knowledge and excellent experience for future development
• Connection with your colleagues through Team building and company events

What You Will Do:

• You will provide strategic and operational support to our Reseller Accounts, including the development of medium and long-term key account strategies to ensure profitable sales growth by proactively shaping business opportunities 🚀
• You build effective and sustainable business relationships with clients by understanding their organization, identifying key decision makers and understanding the industry, strategy and direction 🤝
• You are responsible for the entire sales management, including the execution of sales activities, contract negotiations, proposal preparation and follow-up, as well as documentation in the CRM, including the resulting measures 📈
• You coordinate all stakeholders involved in the account management teams such as Marketing, Sales, Product Management, Production, and Customer Service to achieve exceptional client satisfaction 👥

Preferred Background:

• You have a proven track record of at least three years in managing Clients / Key Accounts, preferably in the E-commerce or Print-on-Demand industry 🌐
• You are persistent in following your goals and show resilience when facing setbacks 🌟
• You demonstrate proactive initiative to drive the company forward 🔥
• Your sense of ownership enables you to work independently 🎯
• You have excellent communication skills and exude a positive charisma ✨
• Fluent English 🗣️
• You are Tech-savvy, with a keen interest in AI and emerging technologies 🖥️

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

        One team. Millions of happy customers worldwide. Join us!

https://www.thecustomizationgroup.com/ 

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