Customer Success Manager (min. 30h / week)

Job Advertisement: Customer Success Manager (min. 30 hours/week)

Company Description:
Our software solution supports companies in 22 countries with recruitment via Google. We offer a product called “SEO for Jobs.”

Job Description:
To strengthen our Customer Success team at our office located at Jungfernstieg 47 (Gänsemarkt) in Hamburg, we are looking for support. Your main task will be to regularly and proactively assist our customers, optimize their accounts, and respond to inquiries from US and UK via phone, video call, or email.

Requirements:
Experience in customer service is an advantage but not mandatory. The most important thing is your motivation to satisfy our customers. You should be communicative and solution-oriented, and enjoy interacting with our customers frequently. Additionally, you should be quick to learn new software, be reliable, and enjoy working in a young team.

The position is advertised as a full-time role (at least 30 hours).

The working schedule would be Monday to Friday, between 4 PM and 11 PM, to ensure availability for our U.S. clients.

If you’re interested, apply quickly or send us an email.

Arbeitsort