Customer Service - Jakarta Utara

Criterias & Requirements: -Clear articulation in speaking with friendy tone and smiley voice. -D3/S1 with minimum 2.75 GPA -Experienced in Customer Service role, -Accustomed in working with target and in a fast-pace environment -Accustomed in operationg CS Software/or CRM Software would be preffered. -Familiar in communication using socmed platform (soc med chat), web based, direct communication to customers (by phone or face-to-face communication) -Eperience in selling/upselling/cross-selling would be preffered -Typing skills minimum 50 WPM with minimum accuracy 90% -Attention to details are very important. Basic of MS Excel -Willing to work in shifting mode/schedule.(morning-afternoon-night) -Vaccinated minimum 2 doses Responsibilities: -Guide our consumers and partners in using our products, introduce promotion -Manage service inquiries and disputes arising from our consumers and partners -Provide excellent customer service to our consumer and partners base -Maintain good relationships and community-building efforts with our consumers and partners

Place of work