Housing First Case Manager

Full-time case manager will provide comprehensive case management services to individuals and families experiencing homelessness. The primary goal is to assist clients in achieving stable housing and increased self-sufficiency using a strengths-based, Housing First approach.

Key Responsibilities:

• Client Assessment and Engagement:

  • Conduct thorough assessments of clients’ housing needs, social history, and eligibility for services.

  • Develop personalized housing plans based on clients’ needs and preferences.

• Service Coordination:

  • Link clients to appropriate agency and community resources, including medical, mental health, and social services.

  • Facilitate the application process for housing assistance programs, such as Section 8 and other subsidies.

  • Coordinate with landlords and housing agencies to secure affordable and suitable housing options.

• Case Management:

  • Maintain regular contact with clients through home visits and other communication methods.

  • Monitor clients’ progress towards achieving their housing and self-sufficiency goals.

  • Maintain accurate and up-to-date client records using HMIS/BAS-Net and other databases.

• Advocacy and Support:

  • Advocate for clients’ needs and rights within the community and with service providers.

  • Provide crisis intervention and support as needed.

  • Educate clients on tenant rights and responsibilities.

• Administrative Duties:

  • Prepare and submit timely reports and case notes.

  • Participate in relevant training, workshops, and meetings.

  • Ensure compliance with agency policies and procedures.

Qualifications:

• Bachelor’s degree in social work, Human Services, Counseling, or a related field (or equivalent experience).

• Minimum of 2 years of experience working with vulnerable populations, such as individuals experiencing homelessness, mental illness, or substance abuse.

• Strong understanding of the Housing First model and principles.

• Excellent communication, organizational, and problem-solving skills.

• Valid driver’s license and reliable transportation.

Preferred Qualifications:

• Experience with HMIS/BAS-Net or similar data management systems.

• Knowledge of local housing resources and services.

• Bilingual abilities are a plus.

Working Conditions:

• Ability to work flexible hours, including evenings and weekends as needed.

• Travel to various locations for client meetings and home visits.

Physical Requirements:

• Ability to lift and carry up to 25 pounds.

• Ability to sit, stand, and walk for extended periods.

Health benefits, on-site childcare, and 401K plan available. Competitive salary commensurate with previous non-profit management experience, references, and other factors.

Place of work