Senior Business Analyst

Tasks

At Daimler Truck Financial Services we are an integral part of Daimler Truck AG and we support the sale of trucks and buses worldwide as well as the implementation of new technologies for sustainable, green, autonomous and safer transport. We understand our customers best and simplify their business with a variety of tailored financial and services solutions. 

We are aiming to become one of the world’s largest financial service providers for commercial vehicles in the world with around 1,900 employees in 16 countries and a contract portfolio of around 21 billion euros. 

Our company is driven by trust, authenticity, respect and integrity. Our employees and our value-based culture are decisive strengths that will contribute significantly to our success in the new set-up. Our knowledge, skills and people-oriented collaboration culture, characterized by respect, appreciation and a deep trust in one another, will be the driving forces of future growth in all business segments. 

The role:

Daimler Truck Financial Services has a new and exciting 2 year contract opportunity for a driven and strategic Senior Business Analyst.  Based at our Head Office in Mulgrave, and in a critical role within the Information Technology (IT) team, you will be accountable for managing the collation, validation and traceability of business requirements for a complex and new project due to kick off in January, from initiation through to completion.  This role will manage and lead business analysis activities, outputs on the project, and will need to steer the direction, quality and outputs of business analysts assigned to the project.

Reporting into the Senior Project Manager, your key responsibilities will include:

• Lead and strategically guide the collection, validation, and documentation of business requirements that align with Daimler Truck Financial Service’s strategic objectives and compliance standards, focusing on end-to-end alignment across project phases. 
• Shape and refine business requirements to maximize compatibility with COTS solutions and minimize customizations, enabling future scalability, cost-effectiveness, and vendor support. 
• Engage with stakeholders to critically evaluate legacy systems, processes, and assumptions, focusing on defining requirements that not only support current objectives but align with Daimler’s long-term strategic vision for automation and digital transformation. 
• Conduct workshops and meetings to elicit and clarify requirements, pushing for business process alignment with the new systems and eliminating outdated workflows
• Work with business units to shape business processes that align with new system functionalities
• When deemed necessary, document and map current business processes
• Assess the impact of any process changes on the organisational structure, compliance obligations and customer satisfaction
• Develop high-quality documentation, including business requirement documents (BRD), process flows, and user stories, ensuring clarity and align
• Ensure that business requirements and processes meet all legal, regulatory, and security standards across both the NZ and AU markets 
• Actively collaborate with the change management team to drive adoption of new processes, providing insight into the integration of legacy workflows where necessary to balance continuity and innovation. Mentor and support team members, fostering a collaborative and high-performing environment. 

Qualifications

Who we are looking for:

The successful candidate will possess advanced BA methodologies, strategically leading and driving best performance while mentoring and creating trusting relationships with all business stakeholders, vendors and project staff. Strong skills in data analysis tools (e.g., Excel, SQL, Tableau, Power BI) are essential for interpreting data and generating insights. As an experienced Senior BA, you will be an analytical problem-solver, clear thinker and excellent communicator and listener. Your expertise in eliciting, documenting and prioritize business requirements will be of an exceptionally high standard. Having worked in effective teams throughout your career, you will be able to adapt quickly and efficiently, creating a winning team environment while sharing knowledge and working collaboratively other BA’s working with you.

You will also be degree qualified in IT, Business or a related field, along with relevant certifications are essential.

This is a unique opportunity to work on a transformational business critical project and gain valuable career experience! If you would like to be considered for this career defining opportunity, #MAKEYOURMOVE, apply now with your CV and cover letter. Applications close Friday 29th November.

This is a local, contract role. You must have a valid working visa for Australia / New Zealand for the entire length of the contract, to be able to apply for this position.

At Daimler Truck Financial Services, we put our people first because when our people are a priority they then will serve our customers and partners as their #1 priority. We proudly offer generous employee benefits such as discounted car leasing options, on-site parking, Great Place to Work initiatives and events, EAP and a flexible & progressive work culture. Our passion for our people also extends to Employee Recognition and Reward programs, as well as providing access to ongoing learning and development opportunities.

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