Corporate Training Specialist, Auto Parts Stores

Get ready for an exciting journey with Replacement Parts, Inc.! We’re not just a company, we’re a family of companies including Crow Burlingame and Parts Warehouse Inc., headquartered in Little Rock, Arkansas. With a strong team of over 1,400 employees spread across approximately 220 locations in twelve states, we’re a force to be reckoned with in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, we celebrated a century of service to our communities as a privately held business. Many of our employees have spent most of their working lives as part of the “Bumper to Bumper Auto Parts” family. Check us out at btbautoparts.com and apply today! 

We’re looking for a Training Specialist who can bring energy and enthusiasm to our industry award-winning team! This role involves developing and conducting training programs for our employees. This exciting opportunity is based out of our corporate headquarters in Little Rock and here’s what you’ll be doing:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conduct training sessions focusing on store operations, sales, management skills, product knowledge, and customer service.

• Develop and update training materials, manuals, and presentations to ensure relevance and accuracy.

• Collaborate with managers to stay updated on new processes, products, and advancements in the automotive parts industry.

• Train sales staff to effectively communicate technical information to customers and address their inquiries.

• Organize and facilitate workshops or webinars to enhance employees' understanding of company processes, resources, and policies.

• Assess training needs through regular communication with management and field personnel.

• Monitor and evaluate the effectiveness of training programs and making adjustments as needed.

• Stay informed about industry regulations, safety standards, and best practices to incorporate into training modules.

• Travel to various locations to conduct on-site training and provide ongoing support to employees.

Place of work