We are a boutique virtual receptionist and virtual paralegal service for law firms in the United States and Canada. Law firms invest a lot of money in Back Office Betties in order to provide their own callers with a world-class customer service experience, meaning that we must continually be the best at what we do! We act as an extension of our clients' law firms, going above and beyond to provide exceptional customer service through detailed call handling instructions, scheduling appointments, answering FAQ's, taking messages and transferring calls.