Inbound Customer Service Executive
- business Antal International
- workFull-time
Excellent opportunity for an Inbound Customer Service Executive to work for a Global FMCG client based in Slough My client are leaders in their industry who offer their employees an exciting, friendly and motivational environment plus state-of-the-art new offices with Hybrid working
Role
- To provide a fast and efficient telephone response service to all inbound calls
- Responsible for accurately processing all orders received by phone, fax and email in a timely manner
- Actively provide support to other Supply Chain departments
- Proactively make calls to customers as required
- Receive and handle all inbound calls and emails as per service level agreement
- Receive and process customer orders accurately and efficiently
- Provide assistance and support to the Supply Chain as and when required
- Proactively make calls to customers as required
- Maximise all sales opportunities by pro-actively offering alternatives and up-selling
- Achievement of team and individual KPI’s
- Develop and maintain a close working relationship with customers, both internally and externally
- Display a high standard of Customer Care and adhere to and promote the company quality standards at all times
- Ensure the allocation of stock is managed as per company standards
- Continually ensure that all Supply Chain processes relate to improved levels of customer service
Place of work
United Kingdom
Employer profile
In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!
Local radius
- London
- Birmingham
- Liverpool
- Sheffield
- Bristol
- Glasgow
- Leicester
- Edinburgh
- Leeds
- Cardiff
Job ID: 8782478 / Ref: ac0bf8d834ffc6e00be2839490606d99