Global Omnichannel & Engagement Manager
- business Antal International
- directions_car Firenze
- workFull-time
THE COMPANY
Multinational pharmaceutical company
Global Omnichannel & Engagement Manager
THE ROLE
- Brand Planning developed and tailored with the Brand Managers using a comprehensive omnichannel strategy
- Together with Brand Managers create, monitor and implement global omnichannel content initiatives based on scientific or brand updates through marketing campaigns, web platforms and congresses.
- Facilitate the development of global content and campaigns to tailor activities based on market demands, preferences and different channels.
- In collaboration with Sales and Customer Engagement Team, embrace the omnichannel operating model to optimize engagement across all customer interactions, adhering to the principles of the right customer, channel, cadence, content, and communication objectives.
- Forge collaborative partnerships with diverse global teams spanning Medical, Sales & Customer Engagement, IT, Compliance, Scientific Service, Legal, Market Research and Privacy to optimize campaign workflows, performance monitoring, competitive landscape analysis, and digital transformation. Promote synergy and dialogue with regional and local team
- Foster a culture of continuous improvement and innovation within the team, by staying updated on industry trends and integrating new technologies that enhance omnichannel capabilities in synergy with ICT Innovation Team
JOB REQUIREMENTS
- Degree in science/pharma-related field or marketing, Additional relevant digital management certifications are welcome.
- Fluency in English
- A minimum of 2-3 years of experience in digital field, ideally much of it within the pharmaceutical industry, with a pronounced focus on omnichannel, marketing or customer engagement activities.
- Analytical skills and data driven approach supporting digital KPIs assessment and efficient resource allocation
- Profound comprehension of the pharmaceutical industry, including industry dynamics, operations, sales strategies, marketing initiatives and compliance requirements.
- Strong written and oral communication skills.
- High interpersonal and relational skills, with a proven ability to collaborate effectively across cross-functional teams and build trust with senior stakeholders.
- Excellent ability to use Google applications and other digital platforms/tools (i.e. CRM)
LOCATION: Florence
Please send your CV with a motivation letter to the role to: matteo.boscarello@antal.com
Ref: Global Omnichannel & Engagement Manager
Place of work
Firenze
Italy
Employer profile
In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!
Local radius
- Florence
- Prato
- Sesto Fiorentino
- Scandicci
- Campi Bisenzio
- Calenzano
- Signa
- Lastra a Signa
- Pontassieve
- Ponte a Ema
Job ID: 8750465 / Ref: 4cb30ad499c42d1f88b8721ffca0c454