Aviation Client Solutions Success Manager – Europe
- business Antal International
- workFull-time
Aviation Client Solutions Success Manager – Europe
Germany
The company
Our client was founded eight years ago and is focused on driving innovation in the aviation industry with a vision to build the world’s leading connected aviation platform for airlines, airports and ground handlers. The company’s connected operations platform has been deployed in multiple airports in globally to improve for aircraft maintenance and baggage handling process efficiencies and continues to grow its market presence internationally. The company’s European HQ is based in the Netherlands.
The candidate
As part of our clients recent growth growth, we are now looking for an experience Client Solutions Success Manager to join their expanding team. This individual will be play a crucial role to their success in Europe by bridging the gap between their client and their own technical teams. You will be looking after client projects across Europe with a focus on Germany & deliver operational efficiencies and cost savings to aviation clients. This role will be reporting into the European Sales Director.
The Role
- Act as the Point of Contact for their aviation clients during the delivery and testing of their solution
- Relationship management across different stake holders
- Drive Customer Product Success – ability of their customers to use product & realise benefits
- Closely collaborate with their clients to
- Ensure that they meet the scope requirements and keeping (or exceeding) with expectations
- Work between clients and their remote technical project management team to ensure successful delivery
- Act as the point of escalation for client concerns
- Create and maintain a governance structure with their clients for regular communication
- Recognise opportunity to upsell and cross-sell
- Regular site visits to clients
- Eventually to become a local SME in the company solution
- Represent the company at events
- Assist European lead in sales and lead generation
Qualifications:
- Have an understanding of the aviation industry especially around aircraft turnaround processes
- Experience in Project Management, Service Management, Relationship Management or Technical Account Management within the aviation industry
- Be technically articulate
- Must be fluent in English and German (another language would be a plus)
- Willingness to travel across Europe to meet clients
- Confidence, proactiveness and excellent communication skills
Package:
- Competitive Salary – dependent on experience
- Incentive for upsell/cross-sell
- Lots of learning & faster career growth
Contact
Peter Wharton
pwharton@antal.com
Place of work
Germany
Employer profile
In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!
Local radius
- Berlin
- Hamburg
- Munich
- Köln
- Frankfurt am Main
- Essen
- Stuttgart
- Dortmund
- Düsseldorf
- Bremen
Job ID: 8713396 / Ref: 63af5e15ae017c64d0f06a6298e4ec17