Debt Collection Specialist - HYBRID

Job Title: Debt Collection Specialist – Romania (1-Year Contract)
Location: Bucharest, Romania (Hybrid Model)
Work Model: Hybrid – Three days per week in the office, two days remote (voluntarily)Company Overview: Our client is a well-established global financial services company with over 25 years of experience. They provide financing solutions for machinery, engines, gas turbines, and various equipment used across multiple industries, including marine vessels. The company had a highly successful 2023, achieving significant growth and expanding its portfolio. They operate with a hybrid work model, prioritizing employee flexibility while maintaining an in-office presence.Department Overview: The Debt Collection Specialist will join the Customer Service Department, directly reporting to the Team Leader, who is recognized for their supportive and mentorship-driven approach. The role involves close collaboration with colleagues who specialize in collections and customer service.Role Scope: The role involves managing debt collection processes, overseeing account management tasks, and supporting legal administration. The ideal candidate will ensure timely debt recovery through effective communication, collaboration with external partners, and handling legal matters associated with debt collection.

Key Responsibilities:

• Review open accounts regularly to ensure accurate and timely collection efforts.
• Prepare various daily internal reports and support month-end closing activities.
• Conduct outbound collection calls and communicate via mail professionally, striving to maintain and improve customer relations.
• Manage all necessary documentation related to collection activities.
• Collaborate with collection companies and law firms on debt recovery processes.
• Send termination letters to designated customers and coordinate with banks on collection promissory notes.
• Handle debt collection correspondence, including communications with courts, bailiffs, and receivers.
• Coordinate with the Dealer and Remarketing Team on the repossession and remarketing of units.
• Administer cases at both the pre-trial and court stages of debt collection.

Candidate Requirements:

• Experience: At least 2 years in credit, collections, or customer service, preferably within the banking or leasing sector.
• Education: Secondary education level or higher in Law, Economics, Finance & Accounting, or a related field.
• ERP Knowledge: Familiarity with Charisma ERP is an asset; proficiency in Excel, Outlook, and Word is required.
• Legal Background: Knowledge of legal procedures related to debt collection is highly advantageous.
• Skills: Strong communication skills, ability to manage multiple tasks, and work effectively in an international environment.

Compensation & Benefits Package:

• Salary: 10,000 – 12,000 RON gross per month, plus a 9% performance bonus.
• Travel Allowance: 550 RON net per month.
• Meal Vouchers: 40 RON per day
• Additional Vacation: Five extra vacation days based on tenure.
• Sick Leave: Three extra days for sickness without medical documentation.
• Professional Development: Co-financed English lessons.
• Contract Terms: Initially offered as a fixed-term contract (1-2 years), with a high likelihood of transitioning to a permanent position.

GDPR Notice: By applying for this role, candidates implicitly consent to their personal data being processed by Antal, unless otherwise advised in writing.Please note that our career ads may use approximate salary levels as a guide. However, we are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfill the role. We can only respond to the best-fit applicants within an average response time of a maximum of four weeks. The rest of the CVs are stored in our international talent pool for potential future matches. Please note that your personal information will be treated under our Privacy Policy. Thank you!consultant code: CP_106/23/10/2024

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