M365-L1 Support Engineer
- business Antal International
- directions_car Mumbai
- workFull-time
Location: Mumbai
Years of Exp: 2-3
Your New Role:
- On-boarding of end-users to M365 E3/ M365 F3.
- Acknowledging the request raised by end-users.
- Register the issues being faced by end-users and forwarding to the concerned technical person.
- Ticket raising with Microsoft after gathering input with respect to the issues being faced by end-user and continuous follow-up with Microsoft teams and other relevant teams.
- Assist end-user in case any support needed while using the application vi. Coordination with ROs/CODs/TEs
- Assist users in connecting to Teams, video conferencing applications such as Webex, etc. viii. Conduct remote troubleshooting.
- Monitoring of CDN and CDN WAF dashboards, website health, CPU and memory usage and reporting any abnormalities immediately
What You Need To Succeed:
- Educational qualification - BE, BSc, MCA, etc. preferably with engineering background
- Minimum 2-3 years’ work experience in Operational support and Facility maintenance of Microsoft products.
- Good to have Certification in Microsoft Technology
- Well versed with various Microsoft products
Place of work
Mumbai
India
Employer profile
In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!
Local radius
- Navi Mumbai
- Thāne
- Borivli
- Airoli
- Powai
- Artist Village
- Mumbai,Mumbai Suburban,Mumbai Suburbs,Navi Mumbai
- Mumbai
- Mumbai
- Mumbai
Job ID: 8683499 / Ref: 08162f0abe53279788345700083a0779