M365-L2 Support Engineer
- business Antal International
- directions_car Navi Mumbai
- workFull-time
Location: Mumbai
Years of Expereince: 5-7
Your New Role:
- Incident Management and Response management as per the agreed SLA
- Regular troubleshooting and issue resolution, taking escalation from L1 engineers to sort out the issue.
- Assisting the end-users over Email/Phone/WebEx
- Monthly Patch deployment at endpoints
- Ensuring Patch compliance at an optimum level
- Continuous health monitoring of all the SCCM servers
- Monitoring application and underlying infrastructure
- Timely Upgrade of existing applications like Power BI, Microsoft Project, etc.
- Regular maintenance and house-keeping activities
- Plan and execute preventive maintenance.
- Support for BCP, DR planning and execution.
- Requirement gathering for application enhancement and customization xiii. System Reporting – Daily, Weekly and Monthly
- Day to day operations, policy syncing, fine tuning, troubleshooting any issue etc related to CDN and CDN WAF
What You Need To Succeed:
- Educational qualification - BE, BSc, MCA, etc. preferably with engineering background
- Minimum 5 years’ work experience in Operational support, troubleshooting and Facility maintenance of Microsoft products related to M365 E3, Windows 10 Enterprise E5, Power BI, Microsoft Project, SharePoint, etc.
- Capable of providing day to day reports to clients
- Take escalation from L0 engineers to sort out the issues
- Good to have Certification in Microsoft Technology (including cloud)
- Good to have 2 years of experience in CDN and CDN WAF technologies.
- Good communication and interpersonal skills
Place of work
Navi Mumbai
India
Employer profile
In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!
Local radius
- Mumbai
- Thāne
- Panvel
- Airoli
- Uran
- Powai
- Kālundri
- Artist Village
- Mumbai,Mumbai Suburban,Mumbai Suburbs,Navi Mumbai
- Mumbai
Job ID: 8683498 / Ref: 39266e21fee7edeb1dc6e240497c8b1d