Hospitality Operations Manager

Antal International is a network of global talent solutions experts, with a vast presence spanning over 140 offices in 35 countries. Antal International has established a strong presence in the Bulgarian market since its inception in 2005 and opened a new office in Bulgaria in 2023. This strategic move demonstrates Antal's dedication to staying at the forefront of the industry and its unwavering commitment to delivering top-notch recruitment solutions.

Our client is a reputable investment company with a significant presence in the hospitality and restaurant industry, known for its commitment to excellence and customer satisfaction. We are seeking a dynamic and experienced Hospitality Operations Manager to oversee and elevate our client’s hight class hotels and luxury establishments. The ideal candidate will have a proven track record in the hospitality sector, with a passion for project management, improvements, hight quality services and guest experience.

Main Responsibilities:

• Oversee hospitality operations across multiple properties with main focus to all F&B outlets and establishments
• Lead and mentor teams to achieve high performance and foster positive and inclusive culture of continuous improvement
• Develop and manage budgets, forecasts, and financial performance metrics to ensure profitability and cost control
• Enhance guest satisfaction by ensuring high standards of quality and service are consistently met
• Implement strategic initiatives to drive revenue growth, including menu development, promotional activities, and special events
• Oversee maintenance, strategic renovations and upkeep of the properties to ensure a pristine and functional environment.
• Manage relationships with suppliers to negotiate contracts and ensure the best quality and prices for food and beverage products
• Lead a proactive and efficient collaboration with the hotels’ GMs and investors
• Collaborate with marketing and sales teams to develop promotions and events that drive publicity and attract target quests and audience
• Maintain compliance with health and safety regulations and company standards to ensure a safe and pleasant environment for guests and staff

Desired Experience, Skills, and Qualifications:

• Minimum 5 years of experience in a similar managerial position
• Proven experience in managing high-end establishments in the hospitality and/or restaurant industry
• Developed successful practices related to the highest standards of service
• Excellent skills in preparing annual budgets and financial plans
• Excellent skills in preparing annual and periodic reports and analyses
• Strong leadership and motivational skills
• Experience working with specialized software and Excel
• Willingness to travel frequently between Plovdiv and Sofia
• Fluent in English

Our Client Offers:

• Challenging and dynamic position within luxury business
• Excellent working conditions with a reputable employer
• Competitive salary package
• Opportunities for career growth and development
• Professional, positive, team-oriented working environment

We appreciate all applications, however, only candidates selected for an interview will be contacted.

Note:

We are committed to creating a diverse and inclusive workplace. Qualified applicants from all backgrounds are encouraged to apply. We comply with all applicable national and local laws pertaining to non-discrimination and equal opportunity.

License No: 3529/25.5.2023.

Place of work