Support Engineer (m/f/d)
- business Antal International
- directions_car Germany
- workFull-time
Our client is a software company that produces the world´s fastest analytics database with approx. 200 employees and headquarter in Nuremberg. Built for speed and flexibility, it can analyze billions of rows in seconds and run high-performance analytics securely – whether in the cloud or on-premises. For their team remotely we are currently looking for a
Support Engineer (m/f/d)
Your responsibilities:
- Managing the 1st Level ticket queue and providing professional advice to valued customers
- Collaborating closely with their 2nd Level Support for efficient follow-up and tracing of fixes and solutions
- Reviewing and updating knowledge base articles, both external and internal
- Identifying and implementing improvements within the Support Team
- Participating in various training courses, including self-learning and on-the-job training sessions
- Being prepared to fulfil on-call duties
Your profile:
- Work experience with Linux administration, LPIC-1 certificate is a plus
- Good technical knowledge and experience in at least two of the following areas:
- Working with ticketing and knowledge systems (e.g., Confluence, GitHub)
- Cloud technology (AWS, Azure, GCP)
- Shell and scripting knowledge
- Database and SQL knowledge, including SQL scripting
- Fluent in written and spoken English, German language skills as a plus
The offer:
- Permanent position directly with the employer
- Subsidies for company pension schemes and attractive salary
- Very good social benefits
- Regular company events
- Comprehensive onboarding experience
Please use our online-application form (https://antalfmcg.catsone.com/careers/7875-Antal-International-Nurnberg/jobs/16514128-Support-Engineer-mfd?portal=) only for applying to advertised position. Please note that we can´t consider applications that we receive by e-mail.
Do you have any questions or require further information? We are always happy to answer any enquires you may have either by telephone or by e-mail:
ANTAL INTERNATIONAL PERSONALBERATUNG
Andreas Dürr, E-Mail: aduerr@antal.com, Tel.: 0911 590 596 44
Place of work
Germany
Germany
Employer profile
In 1993, a visionary in London set out to create a better way to connect talented individuals with job opportunities. Fast forward 30 years, and that vision has grown into a worldwide network of over 800 consultants spanning 32 countries. As one of the top recruitment companies, we specialize in IT, Accountancy, Sales and Marketing, Engineering, and more, offering game-changing recruitment consultancy and talent acquisition services to companies of all sizes. Join us on this journey of growth! With our personalized approach to the hiring process, we aim to make finding the right job a positive and stress-free experience for you as a candidate. We understand that job searching can be overwhelming, so we offer our expertise every step of the way to help you navigate the process with ease. Our goal is to empower you to achieve your career aspirations and land the perfect job! At our core, we believe that our success is directly tied to the success of the candidates we work with!
Local radius
- Mühlhausen
- Bad Langensalza
- Treffurt
- Dingelstädt
- Wanfried
- Schlotheim
- Anrode
- Sollstedt
- Katharinenberg
- Creuzburg
Job ID: 8529104 / Ref: 499df8fb78799efb019a65904d6873c9