Event Operations Manager

A great opportunity to join as a Event Operations Manager at a Luxury 5 star hotel in Brussels

KEY RESPONSIBILITIES

·          Oversee all Banqueting operations, ensuring exceptional guest experiences.

·          Optimize profitability through efficient resource management and waste control.

·          Build and maintain a high-performing, skilled team.

·          Manage staffing, duty rosters, and delegate tasks, ensuring coverage for absences.

·          Attend BEO meetings, providing operational advice as needed.

·          Ensure effective communication within the department and with the F&B Director.

·          Report issues and complaints to the F&B Director.

·          Ensure high-level training and compulsory hotel training attendance for staff.

·          Conduct pre-service briefings for large events, ensuring BEO compliance.

·          Deliver events to the highest standard, liaising with on-site organizers.

·          Hold post-service debriefings with the team.

·          Collaborate with other departments for seamless operations.

·          Familiarize with the Corinthia Employee Handbook.

TALENT PROFILE

Experience

A minimum of 3 years in a 4 -5 star venue and experience in Banqueting.

Skills & Knowledge

·      Knowledge of the Banqueting Department and be able to advice clients, if required with regards to setups & event product knowledge.

·      Good Computer skills (Microsoft Office)

·      Knowledge of Micros system & Audio-visual equipment

·      Ability to multitask.Fluent in French, English & Dutch

Requirements

Ability to work varying shifts including weekends, nights and bank holidays

Place of work